This privacy statement sets out how Pascal & Co will manage your personal information and other information.
Information collected by Pascal & Co
Depending on the particular circumstances, Pascal & Co may collect and hold a range of different information about you. This can include your name, contact details (including address, email address, phone number or mobile telephone number). The personal information we collect depends upon the nature of our relationship with you.
This policy does not apply to acts and practices that relate directly to the employee records of our current and former employees.
How Pascal & Co will collect your information
Pascal & Co may collect your information in a number of ways, including:
- directly from you (such as where you provide information to Pascal & Co when you retain our services or visit the Pascal & Co website or contact Pascal & Co with a query or request)
- from publicly available sources of information
- from Pascal & Co records
If you choose not to provide certain information about yourself, Pascal & Co may not be able to provide you with the services or information you require.
How Pascal & Co will hold your information
Pascal & Co may store your information in hard copy or electronic format, in storage facilities that Pascal & Co owns, or that are owned and operated by third party service providers.
Pascal & Co takes the privacy and security of your information seriously and Pascal & Co is committed to maintaining the security of your information under the control of Pascal & Co.
Pascal & Co uses internal processes to protect your information from unauthorised access and disclosure.
While Pascal & Co takes these steps to maintain the security of your information, you should be aware of the range of information security risks that exist today and take appropriate care to help safeguard your own information.
Purposes for which Pascal & Co will collect, hold and use your information
Pascal & Co may collect, hold and use your information for a range of different purposes, including
- to provide services to you, to provide you with information about those services, to assist you with enquiries, or to provide you with better customer service;
- to administer and manage the services Pascal & Co provides to you, to invoice you for them and to collect any amounts you may owe Pascal & Co; and
- to improve or develop services, or to perform research and analysis.
We will not collect personal information that would be unlawful, unnecessary or unrelated to our business.
When Pascal & Co will disclose your information
Pascal & Co may disclose your information:
- as required or authorised by law, including to law enforcement and national security agencies, and other government and regulatory authorities;
- to third parties who assist Pascal & Co to manage or develop the business of Pascal & Co; or
- for the purposes of facilitating or implementing a transfer/sale of all or part of the assets or business of Pascal & Co.
Pascal & Co does not intend to disclose your information to third parties outside of Australia.
Most web browser software allows you to block cookies if you choose to do so.
We use MailChimp as our marketing automation platform. By subscribing to our website, you acknowledge that the information you provide will be transferred to MailChimp and be used for Pascal & Co to connect with you via email marketing.
Social Media Messaging, Message Boards And Forums
The Pascal & Co website and social media accounts may contain interactive features such as Facebook messaging or sharing, Twitter posts, LinkedIn posts, Instagram posts, message boards and forums.
Whenever you post personal information in publicly accessible places such as Facebook, Twitter, Instagram, LinkedIn or message boards and forums on the Internet, this information becomes available to anyone with access to the Internet.
This information can be collected and used by others, including to send you unsolicited communications. Therefore, Pascal & Co recommends that you use your discretion and exercise caution when providing your personal information on Facebook, Twitter, LinkedIn, Instagram and message boards and forums.
Pascal & Co accepts no liability for any material or links posted on any Facebook post, Twitter post, LinkedIn post, Instagram post, message boards or forums on the Pascal & Co website.
How to access or correct your personal information or make a privacy complaint
If you wish to access any of your personal information that Pascal & Co holds or would like to correct any errors in that information, please contact Pascal & Co.
You may also use these contact details to notify Pascal & Co of any privacy complaint you have against Pascal & Co, including if you think that Pascal & Co has failed to comply with the Australian Privacy Principles (APP).
Pascal & Co will investigate any complaints received in writing and endeavour to respond to your complaint within 14 days of receipt of the complaint.
While Pascal & Co will use its best endeavours to address any complaint that you may have, if you are unsatisfied in the manner in which Pascal & Co deals with your complaint, you may also be able to lodge a complaint with a relevant regulator such as the Australian Information Commissioner (www.oaic.gov.au).
About this statement
This statement has been issued by Pascal & Co, effective as at June 2020. From time to time, Pascal & Co may need to change this statement.
If you would like to complain about a breach of the APP, you may contact our Privacy Officer Ruth on 07 4662 5336.